Privacy Policy

Last Updated: March 4, 2026

ICI Tech ("we," "our," or "us") operates the I'm OK Now mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

1.1 Personal Information

• Account Information: Email address, full name, phone number (optional)
• Emergency Contacts: Names, email addresses, and phone numbers of your emergency contacts
• Profile Data: User preferences and settings

1.2 Location Information

• Precise Location: Collected only during SOS emergencies to share with your emergency contacts
• Safe Zones: Location data for geofencing features (if enabled)

1.3 Communication Data

• Messages: Custom messages sent to emergency contacts
• Notifications: Emergency alerts and check-in reminders

1.5 Usage Data

• App Usage: Features used, timestamps, and interaction patterns
• Device Information: Device type, operating system, app version

2. How We Use Your Information

We use the collected information for:

• Core Functionality: Enabling daily check-ins and emergency alerts
• Emergency Services: Sharing your location and status with emergency contacts during SOS events
• Notifications: Sending check-in reminders and emergency alerts
• Account Management: Managing your account and preferences
• App Improvement: Analyzing usage patterns to improve features
• Customer Support: Responding to your inquiries and providing assistance

3. Third-Party Services

We use the following third-party services that may collect information:

3.1 OneSignal (Push Notifications)

• Purpose: Sending emergency alerts and check-in reminders
• Data Shared: Device tokens, user IDs
• Privacy Policy: OneSignal Privacy Policy

3.2 RevenueCat (Subscriptions)

• Purpose: Managing premium subscriptions
• Data Shared: User IDs, purchase information
• Privacy Policy: RevenueCat Privacy Policy

3.3 Supabase (Backend Services)

• Purpose: Storing user data and managing authentication
• Data Shared: All user data mentioned above
• Privacy Policy: Supabase Privacy Policy

3.4 Google Maps (Location Services)

• Purpose: Displaying maps and location information
• Data Shared: Location coordinates
• Privacy Policy: Google Privacy Policy

4. Data Sharing and Disclosure

We do not sell your personal information. We share your information only in the following circumstances:

• Emergency Contacts: Your location and status are shared with your designated emergency contacts during SOS events
• Service Providers: Third-party services listed above that help us operate the App
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Active Accounts: We retain your data as long as your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion
• Legal Requirements: Some data may be retained longer if required by law

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-Out: Disable location tracking
• Withdraw Consent: Revoke permissions at any time

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending you a notification (for material changes)

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

12. GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent